News

SCAM ALERT

NEC has learned of an incident where an individual claimed to work for the power company and took advantage of a citizen. Apparently, there were two individuals who told the person they had a question about the right-of-way. One of the men occupied the homeowner outside asking questions while the other went inside the home and stole personal property.

Touchstone Energy Cooperatives Score Above the Rest

On May 11, the American Customer Satisfaction Index (ACSI) announced, “Energy utilities face serious challenges as customer satisfaction drops 3.2 percent.”

With an ACSI score of 71.9 on a scale of 0 to 100, the energy utilities sector dropped again for the third straight year. On a positive note that speaks to the cooperative difference and value of membership, Touchstone Energy Cooperatives remain the highest rated utility group.

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